Research papers

Article on ‘Kerala needs to raise its own bar of transparency in service delivery’ | eGov Foundation and CPPR
The article explored the need for Kerala to enhance its existing e-governance initiatives to raise its own bar of ‘transparent governance’.

e-Governance Maturity Framework
Governments across India have adopted e-governance to improve performance and efficiency, with varying degrees of success. This whitepaper proposes a framework for identifying the levers that make e-governance reforms effective, and for assessing the level of e-governance maturity achieved by any organisation.

eGovernance in Property tax | Lessons from Andhra Pradesh
eGov team used a data model to study the efforts of state governments on e-Governance and Property Tax (PT) in India and presented lessons learned from Andhra Pradesh’s efforts in digital transformation to enhance PT revenue collections

Societal Dialogues: Restoring Agency | eGov Foundation, Aapti Institute & Societal Platform
The phase 1 research report explores the notion of agency, the barriers to it, and the broad principles that are critical in restoration of agency.

Not a Zero-Sum Game: How to Simultaneously Maximize Efficiency and Privacy in Data-driven Urban Governance
To improve the efficiency of their municipal services, many Indian cities have started enabling government-service requests, which involves collecting and sharing citizen

Balancing Efficiency And Citizen Privacy In Urban Governance
While traditional approaches have seen effective governance and data privacy as a trade-off, eGov Foundation is analyzing this dynamic to come up with a comprehensive understanding