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This white paper synthesises insights from a multi-stakeholder roundtable on strengthening citizen participation and the role of elected representatives in urban governance. It brings together perspectives from practitioners, administrators, and public leaders to examine how cities function in practice and where meaningful reform is possible.
The document is a summary of the roundtable that was conveyed where key themes including the networked nature of cities, the realities of citizen–government interaction, the need to move beyond grievance-based engagement, and the role of digital systems as an enabling governance layer was discussed. Rather than proposing purely technical solutions, it presents a grounded view of how institutional capacity, political incentives, and civic participation must align to enable better urban outcomes.
- Author's Name eGov Foundation, Praja Foundation, U-CAN
- Posted On 23rd Apr 2026 at 13:44 PM
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This rountable summary is a collaborative effort by:
eGov Foundation, a mission-driven organisation working to improve public service delivery through digital public infrastructure.
Praja Foundation, a civic organisation focused on improving governance and accountability in urban local bodies.
Urban Collective Action Network (U-CAN), a platform that brings together diverse stakeholders to enable collective action for better city governance.
Together, these organisations combine expertise in governance, civic participation, and digital systems to advance more responsive and effective urban ecosystems.