THE EGOV QUARTERLY - SEPTEMBER 2025
From Goa to the Globe:
How Pravimal Abhishek led the Goa Industrial Development Corporation (Goa IDC) to digitally transform industrial governance in Goa
This is a success story of cocreation—where government, industry, and open-source partners came together to reimagine how land allotments and services work inside Goa’s industrial estates. By adapting the DIGIT open stack with eGov Foundation, the Goa IDC, led by its MD, Pravimal Abhishek, has set a precedent for what public service delivery can look like when reforms, tech, and trust evolve together.
From Goa to the Globe:
How Pravimal Abhishek led the Goa Industrial Development Corporation (Goa IDC) to digitally transform industrial governance in Goa
This is a success story of cocreation—where government, industry, and open-source partners came together to reimagine how land allotments and services work inside Goa’s industrial estates. By adapting the DIGIT open stack with eGov Foundation, the Goa IDC, led by its MD, Pravimal Abhishek, has set a precedent for what public service delivery can look like when reforms, tech, and trust evolve together.
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Network News
From Karnataka to Global South: eGov and Centre for Smart Governance Scale Digital Solutions
Two decades of digital governance expertise meets local government know-how. eGov's strategic partnership with Karnataka's Centre for Smart Governance combines proven DIGIT platform technology with on-ground operational knowledge - a blueprint for scaling solutions from India to the global south.
From Pilot to Platform: Punjab and eGov Deepen Eight-Year Partnership
Punjab's renewed MoU with eGov shifts from expanding technology to using it strategically. The focus: improving municipal revenue systems, strengthening compliance, and enforcing accountability through analytics and billing automation across 165+ Urban Local Bodies.
Sector Spotlight / Sanitation
Data to Dignity
Digitizing sanitation in Odisha
Once invisible are now formally integrated across 69 Urban Local Bodies, with training and digital documentation restoring their dignity. Citizens enjoy seamless service through mobile requests and real-time tracking, while complete transparency builds trust between communities and government.
Featured Resource
Case study: State of Urban Digital Governance in Odisha: Straight from the Field
“Before SUJOG, we took 48 hours to process desludging. Now it’s almost instant.” This field study by Mathews P Joseph from eGov’s Policy team captures the human reality behind digital transformation across 12 Odisha towns. Through interviews with 34 employees and 22 citizens, the report reveals how platforms like SUJOG are working in practice—not perfect, but deeply human and filled with possibility. This is a grassroots level study of what happens when tech meets the messy, complex reality of public service delivery.
Down Memory Lane
Srikanth Nadhamuni (co-founder of eGov) with Andhra Pradesh Chief Minister Chandrababu Naidu and the eGov team during Naidu’s office visit. This was the start of Pura Seva, their custom-built eGovernance platform that would be deployed across Delhi, Chennai, and Andhra Pradesh. Built by a passionate team of engineers with no formal sales or marketing structure, focused purely on urban solutions.
Highlights
IIMB Policy Conclave 2025:
Reimagining cities of the future
100+ government officials and urban practitioners gathered at IIM Bangalore for the Policy Conclave co-hosted by the Centre for Digital Public Goods and eGov Foundation to tackle India's urban future. By 2047, 700 million Indians will live in cities that can barely handle current populations. The solution emerging from successful cases like Kerala and Odisha? Digital Public Infrastructure built on open-source platforms that let governments, markets, and communities collaborate at scale. As eGov CEO Viraj Tyagi noted during his fireside chat: when these partnerships click, the impact is exponential.
Leadership Lessons from Odisha:
Former Chief Secretary Visits eGov
Former Additional Chief Secretary G. Mathi Vathanan, who spearheaded Odisha's SUJOG implementation and now heads Gopabandhu Academy, visited eGov Foundation for a day of strategic discussions. The agenda included a collaborative session with U-CAN on urban futures, Mathi's presentation on Odisha's governance transformation journey, a panel discussion with multiple experts, and an engaging internal floor talk where he combined sharp governance insights with his trademark humor, delivering memorable wisdom on leadership and sustainable reform.