Local Governance
Ease of living for every citizen. It's possible.
For the past 20 years, we’ve been working as an ecosystem to address specific societal challenges and streamline governance mechanisms that enable ease of living for citizens and meeting SDG charters – at scale and with speed.
Why it Matters
2.5 Bn+
Source: OECD Survey
70%
Source: OECD Survey
of citizens reported improved satisfaction with public services delivered through digital platforms, as they offer greater convenience and accessibility.
25%+
Implementing digital platforms for tax collection and fee management can increase local government revenue by 25%+, as it reduces leakage and enhances compliance
Source: OECD Survey
How do we solve
Citizen-centric service delivery
Revenue mobilization
Better decision
making
Our Local Governance Product Suite
Property Tax System
A self-serve facility for citizens and local government employees that provides easy tax assessment and payment services in real-time.
Citizen Complaint Resolution System
A self-serve web and mobile based, easy-to-use and configurable product that offers prompt solution for effective resolution of civic complaints for citizens.
Local Business License Issuing System
A facility for traders to obtain the trade certificate in a simplified manner and to ensure compliance with rules and safety guidelines.
Birth & Death Certificate Issuance System
A self-serve portal for citizens to download birth or death certificates and pay for the services online
Water & Sewerage Connections
Enables citizens to apply for new connections, monitor bills, while supporting local governments in efficiently managing requests, billing, and revenue collection- all from one place.
Works Management System
A product to manage the entire lifecycle of public works projects, from initial planning and design to construction, operation, and maintenance, in compliance with relevant regulations and standards.
Fire Safety Certification
A self-serve product for citizens and local governments to seek and issue fire safety certificates to a building respectively in a fast, hassle-free and user-friendly manner.
Residential Construction Permit System
A mobile and web-based product for professionals like architects, engineers and supervisors to seek permission for the construction of a building from any Local Government.
mCollect
A mobile receipt processing system that is tightly integrated with finance to enable local governments collect all miscellaneous revenues.
Our Impact
reference applications built
citizens impacted
grievances resolved
revenue generated
Case Study
HCM, co-created with partners, transformed how Long Lasting Insecticidal Nets (LLIN) campaigns are run in Mozambique
Our Testimonials
Relevant Reads
