
Standards
Driven

Extendable and
Evolvable
Enable extension of default functionality and evolution with changing needs through loosely coupled micro services With clear separation of concerns.

Channel
Agnostic
Ensures an engaging user experience across Citizen Service Centres, PCs, Tablets, Smartphones, local kiosks and doorstep delivery.

Inclusive and
Minimalistic
Ability to configure, extend or customize applications and allows the ecosystem to respond to contextual needs with a simpler and minimalistic stack.

Secure & Reliable
Design to provide fine grained balance between data enablement and data privacy and security.

Unbundled
Ability to break down complex challenges into their fundamental components, thereby enhancing reusability, scale and evolution.

Scalability at Speed
Ensure scalability of operations through standardisation and deployments through horizontal scalability.

Interoperability through Open API
Ability to support a large number of diverse use cases and integrate with other relevant platforms/solutions.