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Reimagining Health Campaigns in Mozambique with
Health Campaign Management.

A platform-first approach to health campaigns that was co-created with partners for faster, cost-effective & accountable health campaigns

Overview

In Mozambique, with widespread malaria affecting 95% of the population, there was a need to transform existing health campaigns. The Ministry of Health Mozambique (MISAU), in partnership with eGov, recognized the need to use infrastructure-first thinking to reimagine how health campaigns were managed, run & could be sustained over years not just for Malaria, but for many other diseases.

Objective

In Aug-Sep 2023, Mozambique used DIGIT HCM to manage the distribution of Malaria Bednets across Tete and Gaza provinces. Coming up is the Seasonal Malaria Chemoprevention (SMC) campaign in Nampula, targeting children under 5 years old and administering oral medicines during peak malaria season.

Product

Health Campaign Management (HCM)

Total bed nets distributed so far

2.61M+

Date

July 1, 2024

The number of households covered

1.16M+

Practice Area

Public Health

People reached so far in Africa

4.71M+

The Challenges

Inefficient systems

A lack of coordination among campaigns caused inefficiencies, leading to initiatives getting delayed. The process from campaign setup to delivery involved duplicated efforts, requiring data integration across various siloed solutions.

Fragmented operations

Existing digital solutions lacked support for end-to-end campaign management leading to fragmented operations & time and financial losses. Each dollar invested in intricate operations reduced funds for vital resources like medicines, bednets, and wages.

Lack of real-time data

Outdated or inaccurate population data hampered precise planning and resource allocation. It also made it challenging to monitor progress, manage stock-outs, and adjust delivery effectiveness promptly.

Limitations in coverage

Each health program operated with its separate system and incurred significant procurement and maintenance expenses. This in turn affected scalability for the national population across programs resulting in a coverage gap.

Solutions

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Real-time Insights

Using real-time data allowed for immediate course correction when needed. It offered insight into the eligible population, coverage data, and real-time updates on activities at the household and individual levels.

Higher Coverage

Reached the at-risk population, achieving higher and more accurate coverage. The bednet distribution campaign in Teté and Gaza provinces covered 82% and 107% of the population, respectively.

Increased Visibility with Dashboards

The Health Campaign Dashboard provides a comprehensive view of campaign performance, empowering supervisors with increased visibility to optimise team productivity. It enabled identify top performers and areas that needed support

Systemic Improvements

Field staff could raise complaints, and the technical helpdesk team, equipped with real-time data, could support them promptly. Geo-located household and boundary registries streamline future campaign enumerations and can guide workers to missed households, improving efficiency.

Faster, cost-effective & efficient end-to-end campaigns

Covering the entire campaign lifecycle, DIGIT HCM managed setup, staff onboarding, planning, inventory, registration, service delivery, and real-time monitoring. For national teams, it served as a digital headquarters, enabling swift campaign setup, monitoring progress via dashboards, and centralized helpdesk support. Serving as a co-pilot for managers, DIGIT HCM oversaw operations from start to finish. Frontline workers benefited from a mobile-first app with guided flows, daily checklists, and offline functionality.

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