The phase 1 research report explores the notion of agency, the barriers to it, and the broad principles that are critical in restoration of agency.
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The initiative of transforming services offered by Urban Local Bodies to citizens through a digital platform has been undertaken through support and technical assistance from National Institute of Urban Affairs and eGov Foundation and will be achieved in a very short duration”
Shri Shailesh Bagauli, IAS Principal Secretary (Urban Development), Uttarakhand
“Digitisation of Andhra Pradesh through eGov’s platform has really benefited govt employees by saving almost 19hrs of their time every week. Earlier the citizens used to run around to access municipal services. Today the ULB officers run around to deliver services to the citizens”
-Shri Kanna Babu, Ex. Director, CDMA
The AP govt recently rolled out the prestigious Ward Secretariat Program for doorstep delivery of 24 urban services. This was rapidly enabled on the Core Municipal Platform, ensuring easy roll out and consistency of operations.”
Shri GSRKR Vijay Kumar, IAS Commissioner, and Director – Municipal Administration, Andhra Pradesh
In 2008, as a part of the comprehensive eGovernance initiative that was meant to provide efficient services to citizens, administrators and corporators by implementing integrated governance solutions, NMC revamped the entire legacy system with eGov’s integrated e-governance system based on open technologies for over 60 functions of the ULB.