Introducing DIGIT Health Campaign Management
DIGIT HCM aims to empower program teams to plan, execute, monitor, and evaluate campaigns for various diseases, enabling governments to enhance coverage, equity, and cost-effectiveness of their health campaigns. Collaborating with global partners, the eGov team immersed in local contexts in Africa, crafting a user-centric platform. Rigorous testing and collaboration helped to highlight challenges, leading to a truly purpose-fit product.
To grasp the expectations and hurdles, eGov collaborated closely with National Malaria Control Program (NMCP), Catholic Relief Services (CRS), Clinton Health Access Initiative (CHAI), and other stakeholders during their visit to Africa. During these visits, the team identified critical issues that hindered the effectiveness of the campaigns. Moreover, the issue of digital sovereignty plagued governments, as existing systems were proprietary and restricted access to vital public health data.
Specific challenges were identified related to community engagement and the reliance on device availability for campaign scheduling. Capacity building emerged as a key area of interest, recognising its potential to empower local communities and drive sustainable change.
- Posted On 21st Apr 2024 at 10:50 AM
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Across the globe, diseases have continued to take a toll on human lives and economic resources, leaving a trail of devastation in their wake. In 2021, Malaria posed a significant threat, putting 50% of the world’s population at risk, with 247 million reported cases.
The pain of losing a family member, a friend, a parent, a child, is beyond words, leaving a void that can never be filled. Struggling with limited healthcare infrastructure, many countries, especially in the global south, rely heavily on health campaigns to tackle this pressing issue. In the face of this crisis, the seamless integration of technology emerged as a pivotal asset in mobilising public health campaigns with the urgent need for digital health campaigns distributing life-saving interventions and disseminating critical information. With this it became imperative to construct a purpose-built product that can streamline and enhance the management of health campaigns enabling targeted messaging, monitoring campaign progress in real-time, providing data-driven insights, and reaching even to the most remote corners of the world. This marked the advent of the DIGIT Health Campaign Management (HCM), a fit-for-purpose, open-source digital public infrastructure.
To validate the platform’s effectiveness, real-world testing opportunities were sought. In partnership with the National Malaria Control Program (NMCP), CHAI, and World Vision, the team visited Nampula, Mozambique, in October and November 2022, and through user acceptance tests (UAT) the platform’s capabilities were validated. Real-world scenarios were simulated to assess its performance and adaptability. Health authorities there showed enthusiasm about the platform’s capabilities and how it could contribute to integrated health campaigns. Discussions revolved around leveraging technology to improve data quality, real-time monitoring, and community engagement. At the end of the session, the UAT participants gave a System Usability Survey (SUS) score of 82.5 % to DIGIT HCM.
A reality that was unheard of a few months before, is now possible. Sasikant’s story is just one example of the positive impact of the Mukhyamantri Karma Tatpara Abhiyan (MUKTA) scheme and the Smart Payments system.
