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Reimagining Dispute Resolution in Indian Courts through a DPI
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In India, a collaborative of changemakers have come together as PUCAR (Public Collective for Avoidance and Resolution of Dispute) to tackle the issue of overburdened courts due to suboptimal use of technology. As per the latest findings, there is a backlog of over 5 crore pending legal cases. PUCAR’s research shows that out of the massive backlog, cheque bounce and motor vehicle accident claims form 22% of these cases. To improve efficiency of new cases that are going to be coming into the courts and decrease the pendency of cases, the coalition is initiating a digital transformation in legal case management.

PUCAR, a coalition addressing India’s court backlog, is initiating a digital transformation in legal case management. With over 5 crore pending cases, particularly in cheque bounce and motor vehicle accident claims, this initiative aims to enhance efficiency and stakeholder experiences through a Digital Public Good (DPG).

Collaborative framework

PUCAR exemplifies collaboration among various organisations:
Agami: Legal expertise in alternate dispute resolution.
eGov Foundation: Technological backbone through the DIGIT’s modular building blocks.
xKDR: Data analysis for identifying bottlenecks.
Samagra: Program management and implementation oversight.

This initiative reflects collaboration in action, with each member of PUCAR bringing a specialised skill set to the table. Agami leads the way with its legal expertise, especially in alternate dispute resolution. eGov Foundation’s DIGIT platform will form the solution’s technological backbone, while xKDR’s data analysis helps pinpoint improvement areas and bottlenecks. Samagra oversees program management and implementation.

 

 

PUCAR is looking at reimagining with a clean-sheet design to tackle the issue of overburdened courts. Using an ecosystem approach to drive change, they’re focusing on truly understanding what the courts need and building a scalable solution from scratch. This initiative is gaining momentum, with two states participating in pilot programs, leaving a lot to look forward to in how the solution for India’s legal case backlog will take shape.

 

PUCAR: Teams from Agami, Samagra, xKDR and eGov collaborate for legal tech solutions

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