DIGIT Health Campaign Management (HCM): Device Management and Campaign Support Strategies
About Course
This course equips you with the essential skills to become a vital support member for health campaigns. You’ll learn to remotely manage devices, build a responsive help desk, troubleshoot campaign issues (including DIGIT HCM), escalate problems effectively, and generate insightful reports to drive campaign success
Course Content
HCM – Support
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HCM – Support – Introduction
02:49 -
HCM – Support – M1 – Device Management and Configuration
02:27 -
HCM – Support – M2 – Help Desk Setup and Complaint Management
03:12 -
HCM Support Quiz
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