Our Journey to National-Scale Impact

16 States | 2421 Towns & Cities | 16 Cr Citizens

 
Impact Report 2020
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We

Care

We are driven by empathy and a sense of responsibility

We believe every citizen – in every city in India should be able to access every service they need in a simple, smooth, transparent and predictable manner. Our goal is to put people first, by enabling city administrations to deliver services that are accessible, affordable, and inclusive, thus bringing government closer to the citizens.
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Citizens benefited from our platform

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We

Enable

Driven by shared goals of improving the quality and accountability of public services and facilitating citizen-centric governance, we built a Public Digital Good- the DIGIT platform for Urban India, catalyzing transformation at scale and speed.

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ULBs will be enabled to provide better municipal services to citizens

ULBs will be enabled to provide better municipal services to citizens

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We

Catalyze

The collective energy of the ecosystem to resolve societal challenges

We tap into the collective energy of Samaaj (society), Sarkar (government), and Bazaar (markets), to identify enabling policies, deploy local solutions, and build the capacity of the state to execute and deliver what citizens need.
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We

Transform

By building our platform as a trusted intermediary which empowers governments, citizens, and entrepreneurs alike, we are revolutionising how municipal services are delivered. People are already working on addressing the challenges they see in their cities. We streamline and amplify these efforts, and connect them to a broader community of local problem-solvers across the country. Energizing, inspiring and enabling the ecosystem to be leaders in societal change, we are driving more collaborative and inclusive urban governance.

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Years of enabling the government
for citizen-centric service delivery
0 States

Citizens are digitally enabled

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Citizen grievances addressed
@96% redressal
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Years of enabling the government for citizen
-centric service delivery
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Citizen grievances
addressed@96% redressal
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Digitally enabled cities and towns
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Latest @ eGov
  • 28 June 2021

Shri. N. Rangaswamy, Puducherry Chief

e-DCR (DIGIT DCR) for issue of online building plan approval was launched by Puducherry, Karaikal, Mahe and Yanam Planning Authorities

  • 09 June 2021

OpEd on Building trust in

This oped explored how a government service delivery can manifest social trust between citizens and government with an exemplar of

  • 31 May 2021

eGov’s response to COVID 19

Large Scale Digital Vaccination Credentialing Programs with DIVOC (Digital Infrastructure for Vaccination Open Credentialing), Revamp of BBMP's Hospital Bed Management

  • 16 February 2021

E-Chhawani launched to provide online

Defence Minister Shri Rajnath Singh launched the E-Chhawani portal and mobile app for residents of 62 Cantonment Boards

  • 17 December 2020

Webinar on ‘Preparing our cities

Our senior partners in the Government of India shared their vision for urban India in the 21st century, and how

  • 02 December 2020

Rohini Nilekani @ eGov Connect

"Civil society creates new opportunity to co-design cities"- Rohini Nilekani

  • 08 October 2020

DIGIT-Online Building Permission System goes

eGov's first partner-led implementation of DIGIT, with PwC implementing

  • 05 October 2020

eGov Foundation, recipient of Solidarity

ONI announced the Solidarity Grants adding upto Rs. 13Cr to 11 non-profits in the portfolio. 

  • 03 September 2020

Government of Puducherry Signs MoU

To achieve the ambitious plan of driving e-governance across planning authorities in the Union Territory.

  • 27 August 2020

Hon’ble CM of Punjab, Capt.

In this new normal, when everyone across the country is maintaining social distance and trying to avoid outdoor activities with

  • 18 August 2020

National Informatics Centre MeitY, to

Onboarded by Ministry of Housing and Urban Affairs (MoHUA), National Informatics Centre will implement India's largest open-source platform-

  • 10 August 2020

MoU Signing via Video Conferencing

DGDE's objective of integrated e-governance through online services for citizens will

  • 07 August 2020

Hon’ble Chief Minister Of Uttarakhand

Expanding accessibility of citizen-centric services across state of

  • 15 July 2020

Hon’ble Chief Minister Of Uttarakhand

Expanding accessibility of citizen-centric services across the state, DIGIT modules

  • 11 June 2020

eGov Talks: Session with Shri

We hosted Shri Mathi (IAS, PS-Dept of Housing and Urban Development, Odisha) for a virtual address focused around Odisha's response to

  • 01 June 2020

Chandigarh Smart City Goes Lives

Municipal Corporation Chandigarh started Financial Accounting and Grievance

  • 08 May 2020

Ministry of Defence Inked MoU

Directorate General Defence Estates partnered  with eGov to implement a cloud-based platform to deliver citizen services under the program ‘e-Chhawani’.

Government of Puducherry

The success of this initiative is driven by how the citizens of the state are enabled to access the services of the Planning Authorities anytime, anywhere. These services will also have a direct impact on the Ease of Doing Business ranking for the state which has been one of our priority focus areas. We believe that DIGIT open platform will be a key enabler in the areas of online building permission system and help Planning Authorities to create a citizen-centric urban governance

Shri.A.Namassivayam, Hon’ble Minister for Town Planning, Govt of Puducherry

PMIDC

During mSeva WhatsApp Launch- Public grievance redressal in a time bound manner is of paramount importance for the Govt of Punjab. As a part of the “Digital Citizen Services First” approach, we digitized citizen-centric municipal services since 2018 and more than 8 modules can be accessed via web portal and mobile app. Extending the services , we now aim at the resolution of civic complaints with the widely used messaging platform, WhatsApp. Driving a paradigm shift from clicks to personalized seamless conversations will result in improved citizen experience and foster belongingness among citizens with speedy resolution of issues

Shri Ajoy Sharma, CEO, PMIDC

Ministry Of Defence

eChhawani is inaugurated today with 8 municipal services and I’m confident that this will continue to enhance citizen centric services for residents of our Cantonment Boards. This is a great step towards ‘good governance’ and is a shining example of India’s emergence as a leader in various sectors offering ease of doing business and ease of living for citizens. I congratulate all stakeholders involved in this initiative and I expect that officers will continue to take feedback from the citizens on whether this initiative is fulfilling the aim of citizen centric governance.

Shri Rajnath Singh, Defence Minister, Government of India

Ministry Of Defence

eChhawani is an effort towards offering multiple citizen services in a simple and straightforward manner to citizens across all Cantonment Boards and is the result of efforts of eGov Foundation, BEL, NIC and 62 Cantt Board Administrators supervised by DGDE and MoD. It is a new start and a digital milestone for 62 Cantonment Boards across the country.

Smt Deepa Bajwa, Director General, DGDE

eChhawani is an effort towards offering multiple citizen services in a simple and straightforward manner to citizens across all Cantonment Boards and is the result of efforts of eGov Foundation, BEL, NIC and 62 Cantt Board Administrators supervised by DGDE and MoD. It is a new start and a digital milestone for 62 Cantonment Boards across the country.

Smt Deepa Bajwa, Director General, DGDE

Ministry Of Defence

Till date we have seen that citizen services are made online either in a single ULB or at district, or state level. This is a beginning where multiple citizen services are simplified, standardised and launched at once pan-country across all 62 Cantonment Boards and eGov Foundation, BEL, NIC, DGDE and MoD teams have played a major role in the speedy implementation of this initiative. I congratulate all of them.

Shri Ajay Kumar, Defense Secretary, Government of India

Ministry Of Defence

Till date we have seen that citizen services are made online either in a single ULB or at district, or state level. This is a beginning where multiple citizen services are simplified, standardised and launched at once pan-country across all 62 Cantonment Boards and eGov Foundation, BEL, NIC, DGDE and MoD teams have played a major role in the speedy implementation of this initiative. I congratulate all of them.

Shri Ajay Kumar, Defense Secretary, Government of India

Ministry Of Defence

Till date we have seen that citizen services are made online either in a single ULB or at district, or state level. This is a beginning where multiple citizen services are simplified, standardised and launched at once pan-country across all 62 Cantonment Boards and eGov Foundation, BEL, NIC, DGDE and MoD teams have played a major role in the speedy implementation of this initiative. I congratulate all of them.

Shri Ajay Kumar, Defense Secretary, Government of India

Government of Andhra Pradesh

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“Digitisation of Andhra Pradesh through eGov’s platform has really benefited govt employees by saving almost 19hrs of their time every week. Earlier the citizens used to run around to access municipal services. Today the ULB officers run around to deliver services to the citizens”

-Shri Kanna Babu, Ex. Director, CDMA

Government Of Andhra Pradesh

The AP govt recently rolled out the prestigious Ward Secretariat Program for doorstep delivery of 24 urban services. This was rapidly enabled on the Core Municipal Platform, ensuring easy roll out and consistency of operations.”

Shri GSRKR Vijay Kumar, IAS Commissioner, and Director – Municipal Administration, Andhra Pradesh

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Nagpur Municipal Corporation

In 2008, as a part of the comprehensive eGovernance initiative that was meant to provide efficient services to citizens, administrators and corporators by implementing integrated governance solutions, NMC revamped the entire legacy system with eGov’s integrated e-governance system based on open technologies for over 60 functions of the ULB.